Contact
Get in Touch
We'd love to hear from you. Whether you have a question about our products, need help with a custom order, or want to discuss a project, our team is here to help.
Contact Us
📧 Email: support@bathorae.com
We aim to respond to all enquiries within 1–2 business days.
Send Us a Message
{% form 'contact' %}Showroom & Trade Enquiries
For trade accounts, project consultations, or bespoke orders, please visit our Trade & Projects page or email us directly.
Contact form
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information
- Billing and shipping addresses
- Payment information
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send you marketing communications (with your consent)
- Improve our products and services
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Payment processors to complete transactions
- Shipping partners to deliver your orders
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bathorae.com