Shipping policy

Shipping Policy — Bathorae

At Bathorae, we are committed to delivering your luxury bathroom pieces safely and efficiently worldwide.

Order Processing

All orders are processed within 2–5 business days. Once your order has been prepared and dispatched, you will receive a shipping confirmation email containing your tracking details.

Shipping Timeframes

Because we source directly from our international manufacturing partners, delivery times vary by destination:

  • United States: 7–10 business days

  • United Kingdom: 7–10 business days

  • Australia: 7–12 business days

  • Canada: 8–12 business days

  • United Arab Emirates: 6–10 business days

Delivery estimates exclude order processing time.

Shipping Fees

Shipping fees are calculated at checkout based on your order size and destination. Promotional free shipping thresholds may apply on qualifying orders.

Tracking

All orders include full tracking. Tracking information will be provided once your order has shipped.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Shipping Delays

While we work closely with trusted global carriers, Bathorae is not responsible for delays caused by customs clearance, courier disruptions, or unforeseen logistical events.

If you have any shipping inquiries, please contact our support team at support@bathorae.com.